Note: If you use a static IP address, make sure there’s no IP conflict and enter the correct Subnet Mask, Gateway and Preferred/Alternate DNS (you can get this information from your router’s settings).
Then click Test to confirm the connection. Tick the box that says “Obtain an IP address Automatically”. In this section you can either set a dynamic or a static IP address. It sounds weird, but this issue is fixed this way, so simply apply the settings one more time. Next step consists of going to the Network Settings of your Zosi DVR/NVR and refreshing the network settings. If for some reason it shows as not connected, it means that the DVR is not connected to the internet and you can’t see the cameras remotely. Here you have to make sure that the Network Status shows Connected. Go to DVR or NVR (locally), access the Main Menu and then navigate to Information > Network. If the machine has no internet, obviously you’ll get a failed connection message. The first step to fix the Zosi connecting failed error is to make sure that your DVR or NVR security system is connected to the internet.
Usually, the Zosi “connecting failed” issue shows up on the Zosi View app is related to a problem with the username or password of your Zosi DVR (or NVR) security system. If you’re experiencing a Zosi connecting failed error, this is the right guide to solve your problem.